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Getting Help With Technology and Facilities

Contact Information

Gallatin Helpdesk
Available Monday through Friday 9:00 a.m. to 5:00 p.m.
212.998.9157
gallatin.helpdesk@nyu.edu

Gallatin Evening Classroom Assistance

Available Monday through Thursday 5:00 p.m. to 9:00 p.m.
Fall and Spring semesters only
212.998.9157
Visit the 5th floor reception desk

NYU Information Technology Services

Available 24x7x365
212.998.3333
askits@nyu.edu

General Building Hours, 1 Washington Place

Monday - Friday, 8:30am - 9:30pm
Saturday, 10am - 6pm

Gallatin Administrative Offices Hours

Monday - Friday, 9:00am - 5:00pm

 

 

 

Faculty and Staff Frequently Asked Questions

 

 

Computer and Technology

I cannot log into my computer.

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I need help with classroom technology.

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I want to learn more about technology-enhanced teaching methods or instructional technology services at NYU.

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I would like to attend Gallatin technology trainings.

I would like to attend Gallatin technology trainings.

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I received an odd e-mail message.

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I need help setting up Google Appointment Slots for office hours.

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I am having a problem with my computer or desk printer.

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I am having trouble with NYU wireless.

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I would like to request guest wireless access.

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I would like training on software or NYU systems.

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I am having trouble with a copier or common use printer.

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My information is incorrect on the Web site.

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The Web site is not working as expected.

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I am having problems with the Content Management System (CMS).

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I need to purchase technology or toner.

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My student needs to borrow a Gallatin projector.

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My student needs to borrow a Gallatin camera.

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My desk phone is not working properly or I cannot access voice-mail.

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I need to borrow equipment.

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I have a question about student ePortfolios

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Space and Facilities

I need to reserve Gallatin space.

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My ID card does not let me swipe into the building/room/office.

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I am having general building/office/facilities issues. I have a question or request.

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Student Frequently Asked Questions

I cannot login to a lab computer.

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I cannot print in the lab.

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I need to reserve space.

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I need to borrow a laptop adapter for class.

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I need to borrow a projector and/or camera.

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I have a question about student ePortfolios

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I have a question about incoming student profiles

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